Travel Insurance is recommended for your Out of the Blue trip. We've partnered with Wanderwell to offer guests an affordable solution. Wanderwell is a Certified B-Corp and 1% for the Planet member.
You may also want to explore travel insurance options with your credit card company, as several credit cards provide travel coverage.
Travel Insurance is recommended for your Out of the Blue trip. We've partnered with Wanderwell to offer guests an affordable solution. Wanderwell is a Certified B-Corp and 1% for the Planet member.
You may also want to explore travel insurance options with your credit card company, as several credit cards provide travel coverage.
In the months leading up to the event, all lead guests (package purchasers) will receive login details for their personal event Guest Dashboard. This is where lead guests can review package information, submit additional guest and flight details, as well as place proximity and hotel requests. Adventure reservations can also be made in advance via the Guest Dashboard.
Please note: the name of the lead guest is submitted during the purchase process and cannot be changed.
In the months leading up to the event, all lead guests (package purchasers) will receive login details for their personal event Guest Dashboard. This is where lead guests can review package information, submit additional guest and flight details, as well as place proximity and hotel requests. Adventure reservations can also be made in advance via the Guest Dashboard.
Please note: the name of the lead guest is submitted during the purchase process and cannot be changed.
After securing your spot in Mexico for Out of the Blue Festival, all you need to do is book your flight to Cancún International Airport (CUN) and we’ll take care of the rest…seriously! Upon arrival at Cancún International Airport, you will be seamlessly transported to Moon Palace. We advise all guests to factor in at least 1.5 hours (with the potential of up to 3-4 hours) to get from Cancún International, through Customs, on the shuttle, and checked in with the resort.
Shuttle transportation between Cancún International Airport and Moon Palace Cancún is included in all event packages. We partner with the resort's in-house transportation company, Edge, for event airport shuttle service. Edge is an extremely reputable team, and together we provide our guests with a safe and seamless transportation experience. All guests must submit their flight information within the Guest Dashboard - please stay tuned for access in the coming months! Note that any guest who does not submit their flight info may need to utilize airport shuttles on a standby basis.
Important: Shuttle transportation is only included between Cancún International Airport and Moon Palace Cancún, no other airports or resorts in the area will be serviced. Due to specific shuttle pickup areas at the airport, we can only provide riders to those who are landing and exiting at arrival terminals. If you elect to stay elsewhere in the Cancún area before your package begins, you'll need to coordinate your own transportation to the resort.
After securing your spot in Mexico for Out of the Blue Festival, all you need to do is book your flight to Cancún International Airport (CUN) and we’ll take care of the rest…seriously! Upon arrival at Cancún International Airport, you will be seamlessly transported to Moon Palace. We advise all guests to factor in at least 1.5 hours (with the potential of up to 3-4 hours) to get from Cancún International, through Customs, on the shuttle, and checked in with the resort.
Shuttle transportation between Cancún International Airport and Moon Palace Cancún is included in all event packages. We partner with the resort's in-house transportation company, Edge, for event airport shuttle service. Edge is an extremely reputable team, and together we provide our guests with a safe and seamless transportation experience. All guests must submit their flight information within the Guest Dashboard - please stay tuned for access in the coming months! Note that any guest who does not submit their flight info may need to utilize airport shuttles on a standby basis.
Important: Shuttle transportation is only included between Cancún International Airport and Moon Palace Cancún, no other airports or resorts in the area will be serviced. Due to specific shuttle pickup areas at the airport, we can only provide riders to those who are landing and exiting at arrival terminals. If you elect to stay elsewhere in the Cancún area before your package begins, you'll need to coordinate your own transportation to the resort.
If you’re traveling from outside of Mexico - including all guests coming from the U.S. - you must have a valid passport. Mexico has very specific passport requirements that all visitors must abide by. You can review these important requirements here.
Please note: You will be required to provide your passport upon check-in. We encourage you to please check your passport ASAP and make sure that it’s up to date.
If you’re traveling from outside of Mexico - including all guests coming from the U.S. - you must have a valid passport. Mexico has very specific passport requirements that all visitors must abide by. You can review these important requirements here.
Please note: You will be required to provide your passport upon check-in. We encourage you to please check your passport ASAP and make sure that it’s up to date.
